miércoles, 31 de julio de 2013

Shut up and smile

Based in true story told by a friend:

Once in a flight (as a passenger) going from Buenos Aires to Sao Paulo a crew got an extremely bad moment with HR and it all started like this:

Scenario: 777-200 / emergency exit road. My friend was sitting on the aisle seat, middle seat empty, window seat was a 40's something years old woman, Manager of the airline in which they were flying. The female 30´s something South Korean crew was seated on her jump seat infront of them.

During landing my friend was having a very interesting conversation to the woman from Brazil about trips to India and about how was the future perspective regarding the commercial airline industry. Also they started talking about who they were, why they were travelling, so on and so on. She told him that she was in Management of the carrier in which they were flying and that that let her travel to many different destinations. Also, during the conversation my friend told the Brazilian woman that he was going to Brazil because he had a recruitment there with a mayor airline (X) to work as crew. The woman listened carefully the story of why he wanted to be crew and gave him very interesting advices on how to behave during the interview taking into consideration that it was his first.

Suddenly the soft voice of the South Korean crew interrupted them with the typical Asian-English speaking tone said:

“Working here is hectic. Many many hours flying, more than 100 this month. I just started but already I wanna change. I´ve know that the airline you applied for is much more better than this”.

The face of the Brazilian woman turned from Caribbean tone to yellowish colour. The Manager told her: “there is a recruitment going on the day of tomorrow for (X) airline, you could try there”.

And the crew replied: “I have to go back to HQ tomorrow”

My friend was all frozen up with the situation seeing a dead woman walking in front of his eyes. The Brazilian woman replied back: “Do you know who I am?” “No”, she said, “I am from Management”.

My friend told me that the face of the South Korean was like if someone would suddenly punch her in slow-motion directly to her ovaries. “I didn´t know, you didn´t appear in the passenger manifesto”. “In short flights I don´t have the need to. Position at once with the proper landing posture”

The South Korean legs were crossed over and then she positioned into the correct landing body posture.
Once the airplane landed my friend stayed with the Manager as she offered to help him to get a taxi but before that the Manager wrote down the South Korean employers ID and had a very severe talk to the purser.

After all of that guess what happened: the South Korean girl is back to South Korea


Conclusion: if crew just shut up and smile



(I don´t own the above picture)

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