jueves, 28 de noviembre de 2013

Current mood:



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Well invested money:

During my first months I always carried hand sanitizer in my purse wherever I go; hand sanitizer -now? After dealing with 4 gastroenteritis, 3 food poising and god knows how many flu, forget it. I´ll better spend that money in a pint. 



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False association:

Sleeping at a Hotel room during a layover I woke up in the middle of the night thinking that I was still a bit dizzy due to the plane. No, it was actually an earthquake.



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I´m a size 0, no you are not:

Sometimes you may find that particular overweight passenger that somehow refuses the extra seat belt because they think that they really don´t need it even so they barely fit onto the seat. Get over it, you are fat.



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domingo, 24 de noviembre de 2013

Lipstick:

Red fake smile number 5



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Small talk:

-        Oh! So you are crew? Sure that you know lots of places!

-        Yes, specially lots of Hotel rooms

-        ….. (awkward silence)



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The use of creativity and a trolley accidentally smashing someone

Many times I´m asked “how is it that you can stand and work with a college that is a clear pain in the (you can figure where is that pain)?” And my answer is very simple: patience and trying not to get myself sick from those situations.

At this point we all know that as crew we are doomed to work with a multicultural facade of nationalities and that each one of them carries out a particular “thing” from their culture. No, I´m not talking about their ideologies, gastronomical background or social values; I´m talking about the cultural level of bitchiness. Northern Europeans, for example German or Swedish, simply ignore you when you talk to them if they are in a bad mood or “not being nice” to you. So they might simply not answer the intercom when you request another bottle of water from the galley while you are standing in the middle of the aisle with your cart while performing meal and beverage service. South Americans tend to be very responsive and not in a very polite way, usually they choose their words with a quota of violence: “be aware when you go down the stairs from the rest area”. Indians usually get accelerated and trying to make their level of bitchiness and proudness a bureaucracy, how? By making a report for nonsense things to human resources and usually then you get notified or have to make a statement to your Manager about that silly “thing” (just a waste of time).

Yes, I have lived many situations like that and the far worst was when my little finger got “accidentally” smashed by a 20´s something female I-try-to-be-occidental Korean. She simply secured the trolley “without noticing” that my hand was there and well, I almost finished my day of work with 9 fingers. Who would have thought that a Korean would have that behavior after (apparently) storing rage when I refused to swap rooms with her during the layover? See? In this vocation you get the chance to get to know how a human being manifests shocking reactions in situations that don´t require that amount of energy.

How may someone cope with all of that? Not-all-may, sometimes they do perfectly but for a short period of time and then start to get physically sick due to the stress of coping with those kind of people. High fevers, body rushes, terrible headaches (migraines), nausea and even sudden lost of weight are some of the direct symptoms of stress. I have to make you a confession: many times I thought that I was pregnant because I had all the symptoms, morning sickness, sudden whim follow by excruciating nonstop vomiting; sore boobs so on and so on. The problem was that counting my days back it was impossible for me to be pregnant unless I was about to become Virgin Mary Volume II. So, what was wrong with me? Stress. Yes, stress made my boobs sore.

Is not easy and I´m still learning how to deal with those situations and not to over involve myself with bad energy. There are crew who have this horrible “aura” in each flight and it´s not that they are going through a bad situation or moment in their life, no. They are simply bitchy and that is it. So, I started doing yoga but it didn´t work. Pilates, neither. Spinning, well, it kind of work but not entirely. What is currently working and being very effective cost free is imagining a situation in my head were they get physically hurt or publicly humiliated. I can go beyond borders and the most important thing is that is it cost free. My favorite one? 

Yes, this one goes in my head over and over again: the trolley has a faulty brake system and during an air pocket the cart accidentally goes down the aisle at full speed and knocks outs that particular crew that is trying to make my life miserable doing that flight. Since I started playing with my imagination and creativity I may state that stress has been reduced from “I can´t get out of bed” to “I´m doing my favorite sport with no effort whatsoever”: fake smiling



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lunes, 18 de noviembre de 2013

Better than in a Mexican soap-opera:

What would happened if you would have to attend your ex mother-in-law in an extra long haul journey? Small detail, she despises you as you cheated on her son with his best friend that now you are getting married. By the way, this is not my case but just a thought. Share your experiences and point of view



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Fact:

Mystery shoppers may be women below 25 years old, with cramps syndrome and more irritable than your mother-in-law – parachute me



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Duty free:

Female cabin crew are in Mac; Pilots near the Booz section; Male cabin crew wearing Mac and I´m just craving for a smoke



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Yes, it happened:

In my last flight an Economy Class passenger inflated the life jacket so he would have an “extra pillow”
 
 
 
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sábado, 16 de noviembre de 2013

Wanna see a magic trick?

Grab a photo camera and try to take a picture from a QR crew, they will just vanish from the frame



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In an evacuation test for aircraft certification:

I have never seen participants who are + 65 years old that means that a flight from Miami hasn´t the proper certification, does it?



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Smoking is allowed:

The good old days were you could buy a ticket to your asthmatic ex boyfriend for a 13 hours plane journey



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martes, 12 de noviembre de 2013

viernes, 8 de noviembre de 2013

Squats:

At 35.000 feet bending and going back straight for 399 passengers is like being crew of a Cindy Crawford workout video



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We take care of everything:

Yes, your bags are being taking care of, pampered, groomed and manicured while they rest in cargo hold – smile



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I wish:



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Opening the curtain while I´m eating in the galley:

It´s like someone opening the bathroom door while you are minding your own business



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martes, 5 de noviembre de 2013

The health roulette:

3 times out of 4 there is a Doctor on board. The 1 / 4 of the situations we just pray that Paracetamol will be enough



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It isn´t really what you think:

When you see me staring at my watch while seated in my jump seat during take-off I´m actually napping 



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This month Gossip: November 2013

Gossip has been always part of the human communication. We all do it in our language and codes; crew has their own codes. This month gossip:

US Airways about Singapore Airlines: when I went to the plastic surgeon I told him “make me the waste line as a Singapore Airlines crew”

Singapore Airlines about Qatar Airways: (giggles)

Qatar Airways about Alitalia: they may get married, divorced and they won´t get burned by Management

Alitalia about Virgin Atlantic: we Armani you Westwood

Virgin Atlantic about Lufthansa: they do hard while Management makes us whisper

Lufthansa about Iberia: when we strike we do it on time

Iberia about Air France: I feel fat

Air France about United Airlines: Americans? No, we don´t McDonalds 

United Airlines about Emirates: the Ginny in a bottle with matching unifooooooorrrrmsss!



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lunes, 4 de noviembre de 2013

The best lie detector:

Cabin Crew – Female Purser



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Top 5: 5st of November 2013

At the end of each month I´ll give you a small resume of the top 5 and bottom 5 passengers´ nationalities to work and fly with according to the results of the poll you may find above in this Blog

1) Japanese: I wish that when I quit this job and move back to my country I find a building were only Japanese live. Like a 100 % Japanese ghetto. They are organized, fast, accurate and responsive, they have social skills beyond protocol and they respect everything. What I love about them is the way they tend to travel: clean clothes and not much luggage. They form an almost perfect line when queuing to board the plane and when they ask for something (if they ever do) they do it with a genuine smile. Not only they respect general rules in such a natural manners but also they have the need to help others if they don´t understand something. There should be a book titled: “The art of being a Japanese when traveling”

2) South Korean: they are very much alike as their neighbors, Japanese. A very distinctive “thing” that calls my attentions is the fact on how children tend to listen to their parents. They actually listen and are responsive (in very good manners) when their parents set boundaries or limits for something. Also something that called my attention is that they don´t have much children as other Nationalities and that is a blessing when it comes to extra long haul journeys. Hygiene? They really know what that is and have a self sense of respect for grooming that phew do. When it comes to boarding and disembark procedures they know how to do it in a fast and responsive way without annoying others.

3) Swedish: minimalism, expose the essence or identity of a subject through eliminating all non-essential forms, features or concepts (Wikipedia). That responds accurately to their art of traveling; they simply eliminate non-essential forms. When it comes to luggage they tend to carry only what they need, not more or less; when it comes to grooming they tend to do it in a way that they feel comfortable and adapt accurately to their surroundings. During check in they already knew which was the best seat as they seatguru.com it weeks ago, if that seat is not available they tend to have a B option and even C. When ordering they know what they want and if they need a special meal they tend to booked it at least 24 hours in advanced their flight.

4) Singaporeans: what calls my attention is the balance order of service and gratitude they have towards others during all moments. During check in they tend to smile towards the counter girl and ask everything with a “please” or “do you mind”; during security checks and immigration they know how to move around and do it with delaying no one. In flight they tend to seat and not move much around the cabin. They tend not to drink or use the call button. Soft and easy going travelers.

5) Americans: grey zone. They tend to be good passengers but sometimes they are too noisy or have too much of special needs during the flight. Not only many are a little bit big to fit into the seat but also they have the need to move around the cabin in which the aisles are not big enough for certain types of bodies. That may annoy others as they get accidentally bumped by a stomach, ass or arm.  Nevertheless they are not hard passengers to fly with and they tend to be calm when not drunk (when drunk they are extra extra noisy).



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Bottom 5: 5st of November 2013

At the end of each month I´ll give you a small resume of the top 5 and bottom 5 passengers´ nationalities to work and fly with according to the results of the poll you may find above in this Blog

1) Chinese: yes, they are still there and I had it. Last night flight I saw how a child was peeing inside the puke bag while his mother was holding the bag in her knees and above that the toilets were free, what was her excuse? The “ai dant andarstand” is making me sick because they think that I´m stupid behind my smile but I´m not and the worst of it is that if you put the limit they still “dant adarstand” it and want to get away with “their game”. They are filthy and annoying not only to me but also to other passenger, why? Because they need to shout out when they are talking (that is part of their idiom, they don´t have accents as Spanish or French so they have 5 phonetically chants that when they put emphasis on a word they might be changing the meaning of it). So no, I can´t stand their chant. Not also they seriously don´t want to follow rules but also they don´t care at all for the other. Solidarity? Respect? No, that doesn´t exist in their agenda. So they are filthy, they don´t know what is personal hygiene or grooming, they smell really bad (some not all), they don´t respect rules and they don´t care for the other.

2) Indians: I´m starting to believe that deep inside their genetic strand there is an extra ADN strand for curry. Oh my Lord, they do smell like it. Not also that but for example, when a group of old Indian women are travelling they take their time absolutely for everything, they take so much time that you start to feel suddenly dizzy as you start thinking that the world has turned into slow motion. But then if they have the need to do something fast they are faster than Bolt, also into their own personal convenience. Hygiene? As I said it before and will say it again, culturally speaking for many it´s okay to wash their cloth and bath in a river were corpses float around while they are being eaten by crows, so no, many don´t have a hygiene cultural like I was raised or used to. Personally I can´t blame that, but it´s a shocker when the cabin smells like a fish port blown into the Twilight Zone. Do they care about for the other when someone needs helps or just ask if they mind changing seats? No, they don´t. Seriously speaking in all of my flights I had never ever seen an Indian accepting to swap seats with another passenger. Hurray for their proud, not. 

3) Russians: most of them but not all like to drink, a lot. They like to drink beer as if were to be water and vodka as Coca Cola. Do they come with an extra set of liver at birth? Not only they tend to be problematic passengers due to the booze, but many times they tend to by aggressive towards crew and passenger. Rules? They tend to like only their own and that is a problem when it comes to safety. Not very long time ago my roommate was almost punched by a 30´s something Russian just because she insisted that the passenger needed to fasten his seat belt during descend. Yes, we deal with that. Also, the need to be snobbish due to the new-rich-syndrome is really annoying as some think that crew are just an expandable product without content. There is this proverb from where I come from that says: “if you try to dress with silk a monkey, you will find only a monkey”.

4) Pakistan: yes, most of them are very aggressive people. Men tend to have a serious issue to racism as many times they think they may harass female (or male) crew just because it is fun. Why the need to show that they can be “manly” o “butch” by annoying and making fun of others? Many of my colleagues had serious issues with that Nationality and it´s very hard to set a limit as many times they tend to have more right than crew. We are in the 21 century; do they still have the need to be that kind of people? Not only that but some tend to do what they feel they should do without asking and going against the rules, why? They are bored. Limits-issues, seriously.

5) Spanish: grey zone. This Nationality may be a fun one when it comes to traveling but sometimes they may be annoying. An example that I developed not very long time ago was: Spanish are like the spinster aunt that you only see during Christmas, they are fun at first but then they simply don´t stop talking. Besides that, some tend to over ask constantly everything and need a total full length explanation when it comes to making decisions in wine or food. Nevertheless if they are calm and sooth they are easy going travelers, if not you should be very patient with them. 



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viernes, 1 de noviembre de 2013

International word:

“Coca-Cola” but don´t say “Coca” (Coke) in certain places, it´s just not a good idea



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Pull:

I still find it hard to believe that some passenger’s don´t know how to open the toilet´s door



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A map, please?

Some people may actually get lost inside an A380, not a joke



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